Cookie policy

PAYMENT CONFIRMATION – Must mention the process of how the customer will receive the payment confirmation (ex; by email or SMS or mail) and the time the payment confirmation will reach the customer (ex. Within 24 hrs).
Example: Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

CANCELLATION POLICY – The expected time span for reporting the services ordered to be cancelled and the conditions under which cancellation will be allowed.
Example: Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

REFUND POLICY – must detail the refund policy clearly on the Website to inform Cardholders of their rights and responsibilities.

Should also have the below statement:

Refunds will be done only through the Original Mode of Payment

For No Refund Policy and NO Cancellation- this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.

DELIVERY/SHIPPING POLICY : Merchant must include how the delivery of the services would happen/reach the customer.
IF APPLICABLE: The policy of multiple shipments must be mentioned on the website. At the time of checkout disclose to the cardholder the possibility that multiple shipments may result in multiple postings to the cardholder’s monthly statement.

Suggested Statement (if applicable): The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement.

This is the Cookie Policy for Shurooq Travelers FZE, accessible from http://3.108.117.170/

What Are Cookies

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or ‘break’ certain elements of the site’s functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser’s Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Analytics Cookies: We use Analytics Cookies to analyze how our visitors use our website.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

More Information

Hopefully, that has clarified things for you and as was previously mentioned, if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However, if you are still looking for more information, you can contact us through one of our preferred contact methods:
Email: shurooq.travelers@gmail.com
Phone: +971 55 675 0551

Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.
This policy is effective as of 05/04/2024.

Consent

By using our website, you hereby consent to our Cookie Policy and agree to its terms.
Make sure to customize it according to your specific website’s functionalities and needs.